How to book - Terms & Conditions

1. Please check the availability tables for Le Vieux Café and L’Écurie on the Availability Page.
2. If your dates are available please contact us either by telephone using the numbers on our Home Page, or via email using the form on our Contact Us page.
3. We will reply to your request within 24 hours and in order to secure your booking we ask that you complete the Online Booking Form and arrange for a payment of a 30% non-refundable deposit for the total cost of the holiday.
4. A £100/€130 Security deposit (Cheque) is required and this should be sent along with the final balance payment.
5. Once we have received the booking form & deposit we will send out confirmation of all details by email along with your booking reference number.
6. The remaining balance and security deposit must be paid at least 8 weeks prior to the start of your holiday. (We will send an email to remind you of this date)
7. If booking your holiday less than 8 weeks prior to the start date, then we will require payment in full when booking.
8. You can make your payments by cheque or electronic bank transfer .
9. If paying by sterling cheque, please make it payable to Mr. & Mrs. J Khan. This cheque can be paid into any branch of HSBC using the account details that we will provide to you.
10. If paying by direct bank transfer - either to a UK or French bank account - we will provide our bank details for you to complete a transfer when we receive your booking information.
11. Bookings are from Saturday to Saturday and the rental period will commence at 16.30 on the first day and terminate at 10.00 on the last day. (Booking periods may vary during the low season – information given on request)
12. Any additional services, such as Meals or Welcome Pack etc will be paid for on arrival. Please note that these charges cannot be taken out of the Security Deposit.
13. The Security Deposit of £100/€130 is payable to cover any damage to the property or contents, although the client's liability is not limited to this amount. The Deposit will be refunded or accounted for within 2 weeks of the end of the holiday. 14. Deposits will not be returned on the day of departure, as we need to clean & inspect the Gite first. The Gite must be left in the same tidy condition as that which it was found.
15. In the event of a cancellation prior to 8 weeks before the holiday start - only the Booking Deposit will be forfeited. Thereafter, cancellation charges will be the full rental price.
16. We would strongly recommend that clients take out insurance at the time of booking – to cover medical, personal and cancellation charges.
17. In the event of any equipment breakdown the client is asked to notify us and repairs will be completed as soon as possible. We will not be liable for any temporary stoppage to the supply of public services to the property (i.e.: electricity, water, etc) nor in respect of any equipment or appliance failure.
18. In order to comply with French legislation you are advised that access to the owner’s private pool is not part of the letting contract but is by invitation only. This invitation is herewith formally extended to you but may be withdrawn at the owner’s discretion.